Service Delivery Policy

Coach Abhijit provides a personalised online fitness-coaching service. Depending on the plan purchased, delivery may include a personalised workout plan, practical nutrition and supplement guidance, clickable exercise demonstrations, progress review, plan adjustments and WhatsApp coaching support.

All services and documents are delivered digitally. No physical product is shipped.

After successful payment, you must submit the assessment form completely and accurately. Plan preparation begins only after we have received a usable assessment and any additional information or medical clearance reasonably required for safety. The delivery timeline pauses while required information or clearance is missing.

We normally aim to contact you and deliver the initial personalised workout and nutrition guidance within 48–72 hours after both successful payment and receipt of a complete, usable assessment and any required medical clearance.

If an unexpected delay occurs, we will contact you by the email address or WhatsApp number provided and give a revised timeline.

Your personalised coaching, workout and diet PDFs are provided through WhatsApp at the number given during onboarding. “Delivery” occurs when the core personalised workout and nutrition guidance included in your purchase has been sent through WhatsApp. Please keep your contact details accurate. The website account displays coaching validity and contact details; it is not a coaching-PDF delivery portal.

For new coaching purchases, the coaching period activates 48 hours after successful payment verification. The 1-month plan is valid for 30 days, the 3-month plan for 90 days, and the 6-month plan for 180 days from activation. Start and end times are displayed in Indian Standard Time in My Purchases. Submit the assessment promptly so preparation can proceed.

During the active coaching period, you may send progress updates or questions on WhatsApp whenever needed. Replies are normally provided within 48–72 hours. Any different start date or terms previously agreed in writing remain subject to that agreement.

If you have not received the plan after the applicable timeline, contact coachabhijit@gmail.com or WhatsApp +91 78589 83662. A genuine technical delivery failure will be corrected by resending the material without charge.

If we accept payment but are unable to provide the purchased service, the remedies in the Refund Policy apply.

For questions about an order, payment or delivery, use the Contact Us page and include the purchaser’s name, plan, payment date and transaction reference.