Refund Policy

Before delivery: you may cancel and receive a full refund of the coaching fee.

After delivery: there is no refund simply because you changed your mind, did not use the plan or did not achieve a particular result. Genuine payment errors, non-delivery, unresolved material service failures and rights provided by law are handled separately below.

The plan is considered delivered when the core personalised workout and nutrition guidance included in your purchase has been sent to the email address or WhatsApp number you provided. A genuine delivery failure will be corrected by resending the material at no charge; an attempted or incomplete file transfer is not used to deny a valid request.

If the core personalised plan has not yet been delivered, email support immediately to cancel. We will approve a full refund of the coaching fee to the original payment method. This also applies if required health clearance prevents us from beginning safely and no personalised plan has been delivered.

Because the core service is created specifically from your assessment, goals, schedule and preferences, change-of-mind refunds are not available after delivery. Refunds are also not provided merely because you stop participating, stop communicating, do not follow the plan, dislike reasonable coaching advice or do not achieve a particular result.

A new illness, injury, schedule change or personal circumstance after delivery does not automatically create a cash-refund right. Where practical, we may offer a reasonable plan adjustment or pause.

We will review and provide an appropriate correction, extension, full refund or proportionate refund where applicable, including when:

• you were charged twice or charged the wrong amount;
• we accept payment but are unable to deliver the purchased service;
• a material part of the ongoing service is not provided as described and the problem is not corrected within a reasonable time; or
• a refund or other remedy is required under applicable law.

We may first offer to correct the problem or extend the coaching period where that fully resolves the service issue.

Email coachabhijit@gmail.com with the subject “Refund Request”. Include the purchaser’s name, email or WhatsApp number, plan purchased, payment date, transaction reference and a short explanation. We aim to acknowledge the request within 48 hours, normally decide it within 7 business days and resolve any complex complaint within 30 days.

An approved refund will be initiated to the original payment method within 5–7 business days. Your bank or payment provider may require additional processing time before the credit appears. We will share confirmation when the refund is initiated.

This policy does not limit any mandatory consumer right, remedy for deficient service or other protection available under applicable law.